Le Labo

The Dubai Mall - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates
Service Options In-store shopping In-store pick-up Delivery
About

Le Labo is a perfume store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.80 out of 5 stars based on 36 reviews. The street address of this business is The Dubai Mall - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates. Le Labo is open seven days a week from 10:00am to 11:00pm.

FAQs
Where Le Labo is located at?
Le Labo is located at The Dubai Mall - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates.
What is the contact number of Le Labo?
The contact number of Le Labo is +971 4 419 0953
Reviews

5 Abdulla Almamari 18 months ago

It was my first time in Le Labo after I received a gift from someone who bought something there and I went to buy a gift for someone else. Marwa helped me with selecting the gift and was very friendly and kind. I thought she made the experience better and I appreciated the service there. I also got some samples which was a nice unexpected bonus. Thank you and looking forward to shopping there again.

1 Mehdi El abdellaoui 18 months ago

Save your money ! Samples are different from what you buy. First time in my life a fragrance lasts 3 weeks (100ml). More expensive than Dior Collection privée. Worst value money you can get especially for « another 13 »

3 Rami 63 months ago

Amazing products, mediocre customer service, experience and prices.
First, while I am a fan of this brand, I somehow seem to know more about the products then the salesmen does who seem to only be concerned with making a sale. Second unfortunately at this location they dont actually make or mix the perfume right in front of you like they do in other stores around the world. They said something about not being able to import the alcohole on it's own to Dubai as it's a hazardous good. However I am 100% sure they can but it may means it will cost them more to do so. Not a big big deal in guess but it is part of the brand experience which brings me to my third point.
The prices here in Dubai seem to be about AED300 more for the 100ml then in the UK! That why my previous point is even more important.
Nevertheless I really love their products and soaps.

1 M a 16 months ago

Last time I'm ever entering a le labo store Customer service is very poor. The employee did not speak or explain the perfumes. (This is not the first time I’ve entered a le labo store where the customer service was also poor)

1 Rebecca M 16 months ago

Came all the way here for just this store and they don't have samples of 20% of the perfumes, so you can't even smell them! Oh, and they have no idea when they will get any... Super unprofessional

2 Devrim Ongen 39 months ago

I love the brand a lot that’s why I am always coming back but customer service is not surprising me .. always disappointing !!
I couldn’t see any willing to introduce and sell the products.
As a permanent shopper for almost 30 years I often see brands like Le Labo disappearing from any market not because of the product quality because of bad service quality.
So it is a shame for all of us to see every time this kind of ending especially in these unprecedented times.
I hope you will take my comments into consideration.

3 MJDC 27 months ago

Me and my friend went here to purchase Santal 33. We came to buy the product however the only thing that we don't like is the customer service, seems like they are not happy that you're around to ask them such things maybe because many people come and go without buying but hmm yea..

We noticed also that they put Santal 33 tester but with empty bottle maybe because most of the people just come to the store to try it on. Smart move, we do understand that but if you will ask them they will take their tester from inside.

Only the customer service is the concern, there's 1 luxury department store that has Le Labo fragrances too around the mall but we chose to buy from the store for the experience but it didn't meet our expectations.

1 Shahid Alhindi 22 months ago

Not like the other branches in US and Europe. They don't have the 20% discount for refilling perfumes. I will not return to Le Labo again nor buy any of their perfumes.
Map Location
Business Hours
Friday 10:00am - 12:00am
Saturday 10:00am - 12:00am
Sunday 10:00am - 12:00am
Monday 10:00am - 11:00pm
Tuesday 10:00am - 11:00pm
Wednesday 10:00am - 11:00pm
Thursday 10:00am - 11:00pm
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