61 reviews

Volvo Service Center - Dubai

Name: Volvo Service Center - Dubai
Address: Dubai, United Arab Emirates
Rating: 4

Dubai

Rebat St - Dubai Festival City - Dubai - United Arab Emirates

Chauffeur service Bus stop

+971 800 8824

Photos

About

Volvo Service Center - Dubai is a chauffeur service and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 4.00 out of 5 stars based on 61 reviews. The street address of this business is Rebat St - Dubai Festival City - Dubai - United Arab Emirates. Volvo Service Center - Dubai is closed on Sunday, and other days it is open from 08:00am to 05:00pm.

FAQs

Where Volvo Service Center - Dubai is located at?: Volvo Service Center - Dubai is located at Rebat St - Dubai Festival City - Dubai - United Arab Emirates.
What is the contact number of Volvo Service Center - Dubai?: The contact number of Volvo Service Center - Dubai is +971 800 8824

Reviews

1 Dominique Anna Kostka 16 months ago

Absolutely useless professionals working at the service centre which with the old Volvo Showroom Manager was much better. I called the receptionist of the service centre to book appointment for my service and also because I had issues with my ac but that girl seems wasn’t bothered to put in the system that my car is coming in on Tuesday. Till now they do not have called me regarding my service and what they will do. Utter rubbish

2 Ashley Rodrigues 18 months ago

I usually have a satisfactory experience at the service center. However, my vehicle seems to have many issues when it comes to Google maps and the infotainment system. I inform the personal about the issue but you can only figure out if everything is fine only after you take your car and use it a while. Now my phone doesn't connect to the car via WiFi so maps and other apps don't function. So, to get this rectified which probably is a quick fix, I've to take another appointment which will take another 15-20 days or more. As I didn't want to travel all the way and get turned down due to lack of an appointment, I tried getting this resolved with the technician but there was no acknowledgement or response, probably due to company policy, I have no idea. Wish they had a quick service section or branch for minor issues such as this.

1 BC A 16 months ago

Used to be such brilliant service until recently. My xc60 car boot parts was damaged by the staff. I don’t paid to get my car damaged. Staff promised to get them repaired but It has been months and my car is not yet fixed. Really frustrating ????

1 Mohammed Alhosani 19 months ago

Horrible experience..

First of all, service center is unreachable as they do not answer the phone.

Second of all, very unorganized as I booked an appointment for service a week prior, then on the day of my service I was told there was no appointment.

Lastly, when I took my XC60 for my first service, the car was returned to me with a big crack on the windshield which I only noticed on the drive home. After going back to the center and informing them they said the car came into the service with the damage already there... which was not true at all. The initial report even said that the car had no damage other than scratches on the tires, and now they are lying about breaking my windshield and not taking accountability at all.

Genuinely made me regret buying my Volvo, and this has genuinely removed any and all semblance of trust I have in the service center and the brand. Deeply disappointed and frustrated.

5 Lijo Saji 16 months ago

Good service by Volvo and the Service Advisor Madhu has been very prompt. He had given me timely updates starting from pickup of car for service till delivery .

1 John Rennie 16 months ago

With every preceding year, they are spoiling the band volvo. One of the senior service personnel (holding back the name) needs training on communication and politeness. I have a keyfob issue at the moment, which is malfunction defect since there ain't any physical damage. When told this person about the fact that my model which is an Inscription costing 330k and not being a cheap vehicle the keyfob shouldn't malfunction and if it does, they should get it fixed FOC his reply goes like "it's not 330k but 250k" so my question to your head of service is was the price mentioned as 330k a markup fake price? The offers created are hoaxes ? Is this the way to talk to customers? Is 250k not above the normal vehicle's price? If the price is 250k, is it ok for the vehicle keyfob to malfunction? And to add on his comparison is to wear and tear parts like gear box and air condition. Is this person fit to be in the position he is currently in? Why is such an inconsiderate impolite and unpolished person working with volvo? Is this the normal standard of this brand?

1 Saad Itani 16 months ago

Not sure what’s going on over there. Their service has been deteriorating big time.

I dropped off my car five days ago because it was giving me error messages . I’ve been calling them every day to understand what’s wrong and when I can pick it up, no one ever gives me an answer and no one ever calls me back. 5 days later and they haven’t even checked the car

5 Ankit Shah 17 months ago

Quality Service provider.

Only problem not available in Sharjah. So drop off a day before is bit of a trouble.

Still considering the vehicle it is worth a day waste.

Map Location

Business Hours

Saturday	08:00am - 06:00pm
Sunday	Day off
Monday	08:00am - 06:00pm
Tuesday	08:00am - 06:00pm
Wednesday	08:00am - 06:00pm
Thursday	08:00am - 06:00pm
Friday	08:00am - 05:00pm