121 reviews

Zara

Name: Zara
Address: Dubai, United Arab Emirates
Rating: 3.8

Dubai

Dubai Festival City - Dubai - United Arab Emirates

Clothing store Bus stop

Service Options In-store shopping In-store pick-up Delivery

Photos

About

Zara is a clothing store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.80 out of 5 stars based on 121 reviews. The street address of this business is Dubai Festival City - Dubai - United Arab Emirates. Zara is open seven days a week from 10:00am to 10:00pm.

FAQs

Where Zara is located at?: Zara is located at Dubai Festival City - Dubai - United Arab Emirates.

Reviews

1 Selam Kidane 13 months ago

I just buy the item even not one week I wear it two times it’s already damaged it’s very shame !!!!

1 Haydee Geronimo 15 months ago

Customer service is really bad! Pathetic staff! They do not want to help anyone. Unhappy people.. service needs to be improved with more proactive and energetic staff! They just redirect you to everyone for just a simple size request!

1 Lamia ZITOUNI 14 months ago

DAVE is the worst store "manager" I have met!!! Having bought a shirt a week ago, the security tag has not been removed. Having lost the receipt, Dave didn't even bother to look up the transaction in the system and just spoke to me in a haughty, belittling manner and with a nasty smile. I paid for a shirt that I can't wear because of DAVE's incompetence! Tip: go to another Zara in Dubai ????

1 Kate Aleks 25 months ago

So bad service! Order trousers across their app and look what they sent. It’s look like some one already used it. How you can packing item in condition like that? It’s look like you don’t respect your customers

1 Suraya Fares 15 months ago

Zara charging for bags now is a total NoNO! Considering it’s a mass production company, prices are not cheap anymore, not targeting everyone, being asked to pay 1 aed for bag, when I literally spent less than 5 minutes in there spending 400 aed I felt really silly having to be asked to pay 1 aed for a bag!!!

5 Shiraz Wadia 17 months ago

Zara always has the best and the latest trending collections. All their garments are manufactured in various countries, and you will always find something that is very different yet fashionable than other popular brands.

1 Anjana Reddy 19 months ago

I haven’t shopped at Zara in years. Decided to pop by the festival city branch today. Worst customer service experience. In a city like Dubai that prides itself on customer/guest experience it is a pity that the staff at Zara seem to think that they are above that. The guys at the cash counter are dismissive and irritable. Get over yourselves! Gives me another reason not to support fast fashion.

5 Wissam Alhames 19 months ago

Very good shop, i buy most clothes from here

Map Location

Business Hours

Friday	10:00am - 10:00pm
Saturday	10:00am - 10:00pm
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm
Wednesday	10:00am - 10:00pm
Thursday	10:00am - 10:00pm