Pure Gold Jewellers

Ground Floor, Mirdif City Center، Sheikh Mohammed Bin Zayed Road - Dubai - United Arab Emirates
Service Options In-store shopping Delivery
Photos
About

Pure Gold Jewellers is a jewelry store, diamond dealer, gold dealer, jeweler and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 2.20 out of 5 stars based on 13 reviews. The street address of this business is Ground Floor, Mirdif City Center، Sheikh Mohammed Bin Zayed Road - Dubai - United Arab Emirates. Pure Gold Jewellers is open seven days a week from 10:00am to 10:00pm.

FAQs
Where Pure Gold Jewellers is located at?
Pure Gold Jewellers is located at Ground Floor, Mirdif City Center، Sheikh Mohammed Bin Zayed Road - Dubai - United Arab Emirates.
What is the contact number of Pure Gold Jewellers?
The contact number of Pure Gold Jewellers is +971 4 284 3028
Reviews

1 jot kaur 27 months ago

It’s disheartening to see the service approved by such a well known brand.
Bought a engagement ring in April end and had to give 4times for fixing.
Diamond keep moving from its place
N got it back 3 times with the misplaced diamond. Gave back again now, hopefully it will be fixed properly.

I would give 0star for the service

Very disappointed

No girl wants to give her engagement ring again and again for fixing.

I have doubts now if it will ever be perfect even after getting it fixed
I wouldn’t be facing the same issue over and over again.

Brought it from
MCC

1 Amara Salloum 27 months ago

Not sure what is their problem with giving invoices!! When purchased an item they said invoice will reach email box, after three days no invoice received went to follow up they asked to come after three days again to give printed one. When I went to collect it had wrong customer details and no indication of gold weight on the paper. After one year they offered buy back value less than Damas for their own item. Very bad sales attitude. Extremely do Not recommend.

1 Björn Marggraff 27 months ago

We went to the store for a repair, the employee which received the item told that it will take 2 to 4 days, which means for me that 4 days is the maximum repair time.
We received a repair invoice, which also shows the 4 days repair time and the employee informed us that they will give us a call when our item is ready to pickup.

5th day after the repair:
We gave a follow up call, the employee was very unfriendly and told its not ready.

6th day after the repair:
We gave another follow up call, it was told that it will be ready by tomorrow morning and they will call us back in the morning.

7th day after the repair (today)
As expected, nobody called in the morning so i called again in the late afternoon. Now they told its delayed because the factory was closed and it will be ready by tomorrow morning.

I dont understand if they can't afford load on their prepaid phone to give a call back like they promised or if they are just too untrained in customer service.
I will report this case now to the local authorities - This store is highly unreccomended from my side.

1 abdul jawaad 27 months ago

I do not recommend this place to anyone they have very bad customer service false statement . all the guest who have purchase the gold or diamond from there they do not have cash back if you want to sell you cannot sell it no matter what ever emergency it is . Please stay away from this brand better purchase your gold or diamond from any other Gold merchant . They reviews and the rating are very bad i think even the management does not care about this.

I had a death back home and i really needed the money urgent when i went to sell my diamond bangle they just refused it . They have no courtesy .

1 Alyazya Khalid 23 months ago

Very bad !!!! Im calling since two days no one is picking the phone and my ring is there for one week now for the polish and still nobody called me ! And they said it will take 3 working days.

3 Urfi 39 months ago

Nasima from MCC branch is very calm, professional, honest and very knowledgeable. If you need help, Look for her and she’ll guide you extremely well and show you items based on your budget and taste.

1 abu repe 27 months ago

Not good

1 Sunny Khan 51 months ago

worst sales person.
Map Location
Business Hours
Thursday 10:00am - 12:00am
Friday 10:00am - 12:00am
Saturday 10:00am - 12:00am
Sunday 10:00am - 10:00pm
Monday 10:00am - 10:00pm
Tuesday 10:00am - 10:00pm
Wednesday 10:00am - 10:00pm
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