Van Cleef & Arpels (Dubai - Mall of the Emirates)

Mall of the Emirates - 1st floor Sheikh Dama Issa Street - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates
Service Options In-store shopping Delivery
Photos
About

Van Cleef & Arpels (Dubai - Mall of the Emirates) is a jewelry store, diamond dealer, gift shop, perfume store, watch store and council located in Dubai, United Arab Emirates. The average rating of this business is 3.50 out of 5 stars based on 28 reviews. The street address of this business is Mall of the Emirates - 1st floor Sheikh Dama Issa Street - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates. Van Cleef & Arpels (Dubai - Mall of the Emirates) is closed on Saturday and Sunday, and other days it is open from 09:00am to 04:00pm.

FAQs
Where Van Cleef & Arpels (Dubai - Mall of the Emirates) is located at?
Van Cleef & Arpels (Dubai - Mall of the Emirates) is located at Mall of the Emirates - 1st floor Sheikh Dama Issa Street - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates.
What is the contact number of Van Cleef & Arpels (Dubai - Mall of the Emirates)?
The contact number of Van Cleef & Arpels (Dubai - Mall of the Emirates) is +971 4 347 2487
Reviews

1 Angélique Gourmelon 16 months ago

I went today to buy a pendant and was very poorly received by the SA. The SA was very arrogant to me and my mom from
the first minute she “helped” us with our purchase. When I tried the pendant she was trying to remove my own VC&A pendant very brutally and without care of my piece of jewellery. I had to ask her to stop or it would have been broken for sure. I daily put my necklace on and off without any issues. While trying the necklace, she was on her phone and ignored my questions. I have never seen or been treated this way in any of the other luxury shops I have been before. I will never buy to this particular shop that doesn’t not represent VC&A care and attention to customers that I had in previous purchases. I talked to the manager of the shop and she did offert to help me having a better experience but it was way too late after their employee belittled my mom.

1 Olesya Power 14 months ago

Comparing to the shop in other countries, they don't behave respectful here. Sellers show jewelry with a feeling irritated to you. No offered for water, coffee, even for a seat.

5 Amr Abdalla 17 months ago

Upscale and exclusive customer experience in mall of the emirates, professional and friendly sales consultant and needless to say amazing collection with something to satisfy every taste out there.

1 R K 23 months ago

An all around horrible experience, from the customer service to the unpleasant, arrogant and offensive staff who only do a great job at destroying the image of the brand they are trying to sell. Needless to say I will never buy anything or set foot in that store again. Don’t go there.

2 Dee 25 months ago

Unbelievable of the after the service, I’ve requested to refund a item on 13th June but now it’s 3nd August, it’s still under process because the saleman Xu hasn’t been flowed up and the main office hasn’t had right information by Xu for refund, now he doesn’t reply my message, so unprofessional service, I’ll not buy anything from them anymore

1 Ki Ki 25 months ago

I hate this branch. All stuff are very rude and they never work professionally. I just asked to clean my jewels but they just touch the jewelry and didn't treat proper way.

1 Benoit Mcnamara 20 months ago

Walked in in both shops of Dubai mall. I roomed around your n the store for 10 minutes and I was not acknowledged by any of the vendors.

1 A Aeron 25 months ago

The staff is unwelcoming and stares you asking in head to leave.
Not coming back sorry!
Map Location
Business Hours
Friday 10:00am - 12:00am
Saturday 10:00am - 12:00am
Sunday 10:00am - 12:00am
Monday 10:00am - 11:00pm
Tuesday 10:00am - 11:00pm
Wednesday 10:00am - 11:00pm
Thursday 10:00am - 11:00pm
Saturday Day off
Sunday Day off
Monday 09:00am - 04:00pm
Tuesday 09:00am - 04:00pm
Wednesday 09:00am - 04:00pm
Thursday 09:00am - 04:00pm
Friday 09:00am - 04:00pm
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